Alberta Settlement Sector Survey Dashboard
This dashboard highlights key findings from AAISA’s annual Sector Surveys offering an overview of trends, pressures, and priorities shaping Alberta’s newcomer-serving sector.
About this Dashboard
The Sector Survey dashboard brings together selected indicators from AAISA’s annual surveys conducted between 2019 and 2024. These surveys capture how agencies across Alberta experience changing client needs, shifts in programming, staffing realities, community pressures, and system-wide challenges.
The dashboard highlights trends in areas such as program demand, funding alignment, staffing levels, client demographics, and organizational capacity. These insights offer a high-level view of how the settlement and integration sector is evolving over time.
What the Sector Survey offers
AAISA is preparing to launch this year's Sector Survey, and we are excited to share what is coming. The Sector Survey gives member organizations an opportunity to understand their own service delivery in greater detail, and to see how that experience compares with organizations across the sector. Results are used to identify shared trends, track change over time and strengthen the data AAISA brings to funders, policymakers and sector partners on behalf of the immigrant serving sector as a whole.
New this year: a frontline survey
For the first time, the Sector Survey includes a dedicated frontline component alongside the management survey. Frontline staff experience service demand, workload and client complexity directly, and their perspective has not been consistently captured in past survey cycles. The new frontline survey is designed to reflect that reality, with questions tailored to each service area so that respondents answer only what is relevant to their role.
Methodology
The redesign builds on a review of five years of past Sector Surveys, from 2019 through 2024, AAISA's most recent Sector Survey Evaluation, and comparative data from similar sector-wide surveys. Questions that have tracked reliably over time were retained. Questions that had become inconsistent or unclear were adapted, and new questions were added to address gaps identified through the evaluation, including workforce wellbeing, workload and service demand. The result is a shorter, more focused survey than in past years, structured to reduce the time required to complete it while improving the quality and comparability of the data collected.
Why participation matters
Sector Survey data supports AAISA's ability to advocate for the sector with accurate, current information, and it gives participating organizations a benchmark against which to understand their own service trends. The frontline component adds a perspective that has been missing from that picture until now. The more organizations and frontline staff who respond, the stronger and more representative the resulting data will be for the whole sector.
Survey Timeline
The 2026 AAISA Sector Surveys will be open from September 16 to November 16, 2026.
Sector Survey
For Executive Directors, CEOs, Directors, Managers, Supervisors, and other organizational leaders.
This survey explores service demand, organizational capacity, funding, workforce sustainability, service gaps, coordination, and emerging sector trends.
Survey Link:
https://www.surveymonkey.com/r/GH5JL9L
Frontline Survey
For staff who work directly with clients or deliver client-facing services.
This survey explores client needs, service demand, workforce sustainability, service delivery challenges, community trends, and emerging issues affecting newcomers across Alberta.
Survey Link:
https://www.surveymonkey.com/r/RKTR7DY
Questions about either survey can be directed to:
Hessan Hanif
hhanif@aaisa.ca
Disclaimer
The visualizations on this page showcase selected data points and trends for specific years as an illustrative summary. It is not an exhaustive representation of all survey findings. To explore the in-depth analysis, detailed methodology, and comprehensive recommendations, we encourage you to read the full annual Settlement Sector Survey reports.
